Yoong's End-to-End Solution for Dragon Capital - Yoong Solutions

About Dragon Capital

Dragon Capital, established in 1994, stands as Vietnam's largest and most prominent investment management firm. With a diverse portfolio encompassing asset management, equities, private equity, and real estate, Dragon Capital serves a broad clientele of individual and institutional investors. Their experienced management team, renowned for its deep market knowledge and international investment expertise, oversees more than USD 6 billion in assets under management, solidifying their leadership in Vietnam's financial landscape.

The Challenge

As a leading investment firm, Dragon Capital recognized the need to modernize its operations and enhance the investor experience in an increasingly digital world. They sought a comprehensive software solution that would streamline key processes, improve accessibility for investors, and provide a scalable platform for future growth. This required a partner capable of delivering a robust, secure, and user-friendly system across multiple platforms, including web and mobile.

The Yoong's End-to-End Solution

Yoong partnered with Dragon Capital to develop and implement a complete digital ecosystem, transforming how investors interact with their financial portfolios. Leveraging a dedicated team of 9-25 experts, Yoong delivered:

DragonX

A comprehensive software system for mutual fund investment, incorporating a user-friendly mobile app, a feature-rich web application, and a robust admin portal. This streamlined account opening, trading, and portfolio management, significantly enhancing the user experience.

Pension System

A dedicated platform for retirement fund management, providing a secure and efficient way for investors to plan for their future.

DragonS

A sophisticated system for managing Dragon Capital's extensive distributor network, enabling brokers to efficiently track and support their clients' investments.

A Phased Approach to Scalable Innovation

Yoong implemented a phased approach to ensure seamless integration and scalability:

Phase 1: Digitization and Streamlining

Key investment and fund management processes were digitized, simplifying account opening and trading, and significantly improving user experience.

Phase 2: Expansion and Integration

The platform integrated with partner systems, expanding the customer base and adding valuable features such as recurring investments and online payments. DragonS was launched to empower brokers, and the Pension system was introduced to cater to retirement fund investments.

Phase 3: Security and Scalability Enhancement (Ongoing)

This phase focuses on implementing industry-leading security standards like GDPR, PDPD, and ISO 27001, building robust monitoring, alerting, and disaster recovery capabilities, and continuing to automate and optimize processes while adding new investment products like ETFs.

The result: Driving Growth and User Engagement

The impact of Yoong's solution has been transformative

Automation

Key processes such as account creation, trading, withdrawals, notifications, and reporting were automated, boosting efficiency and reducing operational costs.

Enhanced Security

Compliance with GDPR, PDPD, and ISO 27001 ensured the highest levels of data security and privacy.

User Growth

User adoption soared from 10,000 to over 130,000 within six months of launch, demonstrating the platform's appeal and ease of use.

New Product Launches

The successful launch of the Pension system and DragonS expanded Dragon Capital's product offerings and market reach.

Operational Efficiency

Over 80% process automation significantly improved operational efficiency and reduced manual workload.

Digitization of Workflows

Implementation of eContract, eKYC, virtual accounts, and automated reconciliation streamlined critical workflows.

The platform now serves over 180,000 direct investors and 134,000 indirect investors across Vietnam, processing approximately 1 million investor orders, demonstrating its robust scalability and reliability.

Conclusion

Yoong's end-to-end solution empowered Dragon Capital to modernize its operations, enhance the investor experience, and achieve remarkable growth. By providing a secure, scalable, and user-friendly digital ecosystem, Yoong demonstrated its ability to deliver transformative results for leading financial institutions. Contact Yoong today to explore how we can help your organization achieve similar success in the digital age.